Terms & Conditions
By placing an order you agree with our terms and conditions detailed below.
We try to ensure that all information on our web site is correct. However, we cannot be responsible for the use of the information given. To our knowledge, no viruses are present on any hidkit.us web servers, but in the unlikely event that a virus is present, we cannot be responsible for the effects. Use of this web site is at the users risk and discretion.
We will not send un-solicited email to any customers that use the web site without their prior consent. Nor will hidkit.us sell any customer email addresses to a third party. By placing an order with us, you agree to the terms and conditions stated. Transactions are governed by USA Law, and any dispute in transactions will be settled by USA Law.
All information on this web site is copyright of hidkit.us, unless stated. hidkit.us aims to deliver all orders within the delivery times set out in our Help section.
All images are for illustration only.
We retain to the right to cancel any order at any time. If payment has been made, we aim to deliver a full refund within 7 days. Stock ranges on this website may be changed or amended at any time, without prior notice. If you have paid for a product which we no longer stock, you will be given a full refund, which will be delivered within 7 days.
If you wish to return a product, you must do so within 30 days of purchase. Shipping back to hidkit.us is the responsibilty of the customer. The product must be in "like new" condition and in its original undamaged packaging. The customer should ensure that the goods remain in a satisfactory condition to ensure they are acceptable should they need to be returned.
Xenon Gas Discharge Lamps should only be fitted by qualified persons - due to the voltages involved with this equipment. Packaging of products may vary to avoid damage in transit.
Returns and refunds
If you are claiming a refund you must first inform hidkit.us. No refunds will be accepted without prior notification. A full refund can be claimed if you return the product within 30 days of purchase, and the refund will be made directly to your credit card within 4 weeks. These terms and conditions do not affect your statutory rights as a consumer.
With all returns, to be entitled to a full refund, products must be in an 'as new' condition and all free gifts must also be returned unless otherwise agreed.
Not received orders
You must notify us within 28 days of dispatch if you have not received your goods. Please contact us within this period of time in order for us to be able to assist and resolve your query.